POLICIES

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GUITAR CRAZY (U.S.A.)
TEL: 503-238-GITR (4487) / FAX: We hate fax machines, email / EMAIL: guitarcrazymail@aol.com
3319 S.E. Division Street
Portland , OR97202

Store Bio
ON VACATION 'til SEPT 9. -- **When we're closed, call, leave msg (back FAST), or EMAIL.**###### ----------- ********************************************* -- Shop located at 3319 SE Division, Portland, Oregon (97202). --- We have been buying and selling Guitars and related "stuff" since early 1970's. Shoppe has been open since 1986. WE DO NOT BEND THE TRUTH; on that you can depend! THIS IS SOMETIMES NOT A COMPLETE LIST OF OUR STOCK. See Bio/Policies for HOURS.---- Phone 503 238-GITR (4487). ---- email us at guitarcrazymail@aol.com ----

Specialties
COOL Guitars, Amps, some pedal effects and related items.

Brands
We strive to keep on hand - GIBSON, FENDER, GRETSCH, PRS, RICKENBACKER, GUILD, TAYLOR, MARTIN, DOBRO, NATIONAL, DANELECTRO, MOSRITE, EPIPHONE, MARSHALL, VOX, MESA, MINARIK,PRESCRIPTION, various boutique items-- ETC. ETC. AND, MANY ARE LIKE NEW (although we are not authorized dealers of these items). We MEET or BEAT most advertised mail-order $ on items!!!!

Payment Policies
Money Orders, Bank Cashiers Checks, and Wire Transfers are favored, VISA - M-Card, and Paypal. N O T I C E -due to Card Co.'s NEW REGULATIONS.. -- CREDIT CARD transactions are (of course) subject to OUR approval. WE ARE NOT THE TYPE OF "SALES-PEOPLE" you are probably accustomed to (and irritated by). We "shoot straight", LOVE what we do, and we LOVE what we have to offer. We WANT you to be happy! We WANT you to come back! All prices are firm unless we say otherwise (don't be afraid to ask, just NO WHINING). INTERNATIONAL CARD TRANSACTIONS can not be accepted unless you are in the shop. They can be processed through bank transfer, or sometimes Paypal usually. ALL VISA and MASTERCARD are accepted upon approval by us. Other cards MAY be possible, but it's OUR CHOICE. You may ask for a 24 hold if need be (deposit needed).

Return Policies
24 hr approval on non-new guitars, unless it is a lay-away hold (including check clearing delays), and trades or reductions are involved. Negotiating on this is OK. The latter applies to domestic shipping ONLY. NEW Guitars, all Amps, pedals, etc. have no approval period unless agreed upon in advance. Instruments returned must be received in the SAME condition as received by purchaser, and contact MUST be made within 24 hours. Also, the return shipping process MUST begin within a total of 48 hours of contacting us. We have nearly NO returns; we are VERY honest and thorough! Item must be shipped back the SAME way it was shipped out in SAME carton and packing material and FULLY insured. Upon our examination; your refund will be sent or processed.

Shipping Policies
Call or e-mail for availability. Shipping and Insurance are paid by customer, unless other arrangements are made in advance. Some international shipments can be less costly using USPS rather than UPS or FedEx.

Hours
ON VACATION 'til SEPT 9. **When we're closed, call, leave msg (back FAST), or EMAIL.** ++PLEASE feel free to EMAIL or CALL for updates.++ ^EMAIL & VOICEMAIL FREQUENTLY checked when not in shop, and we can USUALLY get back in a few minutes.^

Directions
3319 S.E. Division Street Portland, OR 97202

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