POLICIES

How to Order

Call/Email/Fax
GUITAR CRAZY (U.S.A.)
TEL: 503-238-GITR (4487) / FAX: We hate fax machines, email / EMAIL: guitarcrazymail@aol.com
3319 SE Division
Portland , OR97202

Store Bio
NEW "down-sized" shop in Portland now OPEN at 3319 SE Division, in BEAUTIFUL Portland Oregon ------- We have been buying and selling Guitars and stuff since early 1970's. Shoppe has been open since 1986. WE DO NOT BEND THE TRUTH; on that you can depend! THIS IS SOMETIMES NOT A COMPLETE LIST OF OUR STOCK.

Specialties
Guitars, Amps (web only), some pedal effects and related items.

Brands
We strive to keep on hand - GIBSON, FENDER, GRETSCH, PRS, RICKENBACKER, GUILD, TAYLOR, MARTIN, MATCHLESS, DOBRO, NATIONAL, MOSRITE, EPIPHONE, MARSHALL, VOX, MESA-- ETC. ETC. AND, MANY ARE LIKE NEW (although we are not authorized dealers of these items). We MEET or BEAT most advertised mail-order $ on items!!!!

Payment Policies
Money Orders, Bank Cashiers Checks, and Wire Transfers are favored. N O T I C E -due to Card Co.'s NEW REGULATIONS.. -- CREDIT CARD transactions are subject to OUR approval. It's safe, and often (but not always) easier for ALL to use your CREDIT CARDS at PAYPAL, and we SOMETIMES prefer it that way, but we can be FLEXIBLE. WE ARE NOT THE TYPE OF "SALES-PEOPLE" you are probably accustomed to (and irritated by). We "shoot straight", LOVE what we do, and we LOVE what we have to offer. We WANT you to be happy! We WANT you to come back! All prices are firm unless we say otherwise (don't be afraid to ask, just NO WHINING). NO CARD TRANSACTIONS ( unless at PAYPAL - pre-arranged) if NOT in Continental USA. VISA and MASTERCARD are accepted upon approval by us. Other cards MAY be possible, but it's OUR CHOICE. You may ask for a 24 hold if need be.(No guaranty we will hold--unless we say so).

Return Policies
24 hr approval on non-new guitars, unless it is a lay-away hold (including check clearing delays) or trade involved. NEW Guitars, all Amps, all pedals, etc. have no approval period unless agreed upon in advance. Instruments returned must be received in the SAME condition as you were received by purchaser, and contact MUST be made within 24 hours. Also, the return shipping process MUST begin within a total of 48 hours of contacting us. We have nearly NO returns; we are VERY honest and thorough! Item must be shipped back the SAME way it was shipped out in SAME carton and packing material and FULLY insured. Upon our examination; your refund will be sent or processed.

Shipping Policies
Call or e-mail (EMAIL best) for availability. Shipping and Insurance are paid by customer, unless other arrangements are made in advance. Some international shipments can be less costly using USPS rather than UPS or FedEx.

Hours
APPOINTMENTS ENCOURAGED!! -- LOCAL, "DOORS OPEN-In the shop" HOURS ARE (keep in mind APPOINTMENTS are OK!) WED & FRI - Noon - Six, THUR & SAT - Noon - 4:00 and by APPOINTMENT other times. We need the other days to service our out of state and overseas clients. CALL or EMAIL! ++++ EMAIL or VOICEMAIL always checked when not in shop. EMAIL is BEST.

Directions

   > Map Directions

| Home | Bio / Policies | Links | Contact Us | Map Directions |